Privacy Policy

205heatingcooling.com Privacy Policy

(205) 365-5978Your privacy is very important to us at 205 Heating & Cooling. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

1. Introduction

205 Heating & Cooling (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 205heatingcooling.com (the “Site”) or communicate with us.

2. Website Visitors

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs/sites. We only disclose logged in user and commenter IP addresses under the same circumstances that we use and disclose personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

3. Information We Collect

We collect information from you when you fill out a contact form on our Site or interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. The information we collect includes:

• Name
• Email address
• Phone number
• Address (when requesting service)
• Comment or Question
• Service details and preferences

Additionally, we use Google Analytics and other tracking services, which collect information about your use of the Site. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. We do not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing you with information about our heating and cooling services
• Scheduling service appointments
• Following up on service requests
• Sending you updates about our services (with your consent)
• Improving our website and services
• Complying with legal obligations

5. Aggregated Statistics

We may collect statistics about the behavior of visitors to our websites. We may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described below.

6. Data Storage and Security

The form data you submit is stored on the backend of our WordPress site hosted by Pressable and in site backups. We retain this data for an indefinite period to maintain accurate records of customer communications and service history. We implement a variety of security measures to maintain the safety of your personal information:

• SSL (Secure Sockets Layer) encryption
• Security monitoring plugins
• Strong password requirements
• Pressable’s security monitoring
• Restricted access (only authorized personnel have access to the data)

We disclose potentially personally-identifying and personally-identifying information only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

7. Third-Party Services

We use the following third-party services:

• Google Analytics
• Google Ads
• Google Search Console
• Facebook (for promotion and advertising)
• Contact form plugins
• Email marketing services
• Scheduling and CRM software

Please refer to the privacy policies of these third-party services for more information on how they handle your data. We only share data with these services as necessary to provide our services to you.

8. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Our visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices.

9. Advertising and Marketing

Ads appearing on our website or through our advertising partners may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers.

We may use your contact information to send you promotional materials about our heating and cooling services, but only if you have given us permission to do so.

10. Your Rights

You have the right to request access to the personal information we have about you. You may also request that we delete your personal information at any time, except for data we are obliged to keep for administrative, legal, or security purposes. To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

If you are a citizen of the EU/EEA and have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

11. Children’s Privacy

Our Site does not have any age restrictions for form submissions. However, we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

12. Business Transfers

If we, or substantially all of our assets, were acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of ours may continue to use your personal information as set forth in this policy.

13. Data Breach Procedures

The third party services that we use to store data are equipped to monitor unauthorized access and share with us any known system breaches. Additionally, if, at any point, we become aware of a data breach through one of the third parties we use, or by our own measures, we will immediately contact all affected parties and also take immediate action in accordance with the rules and regulations of the authority having jurisdiction.

14. Changes to This Privacy Policy

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. We will notify you of any significant changes by sending an email to the address you have provided us or by posting a notice on our website. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

205 Heating & Cooling

Email: info@205heatingcooling.com
Phone: (205) 365-5978

16. Consent

By using our Site, you consent to our Privacy Policy and agree to its terms.

17. Violations

Please report any violations of this privacy policy by contacting us using the information provided above.